|
"
apathy is harder than it looks
|
|
| |
|
|
| |
|
|
|
|
|
|
| |
12.1.07
My brother had recently been ripped off. He took in his eLxus to an exotic car repair shop when toxic fumes started coming out of the heating vents. To replace the damaged parts that were allowing toxic fumes to enter the cabin the mechanics had to completely remove the dashboard and dig several feet toward the front of the car. When my brother got his car back fume-free the airbag light was on.
We called the repair shop and the mechanic who shoveled the Lexus from the inside out claimed that the light had been on before the started working on it.
The next day we drove in to talk to the mechanic. We walked up to the box of a desk and talked with a man who stood polishing some cyclindrical part neither of us recognized.
"Can I help you?" he smiled.
"Yes, we're here about the 1999 Lexus ls you worked on the other day." I said.
"Ah yes the warning light. Jim said that it was on when we received it."
"Well I drove it here and am certain that it was not on."
"You have your story and I have mine. What can we do about it?" he shrugged.
"No, the question is what are you going to do about it. The choice is yours, but it is not the choice you think it is. You have the option of either fixing the car and avoiding an angry customer that will do all that he can to defame you or you can choose to do nothing and play with higher stakes. I ask that you remember this for when we come back to sue you for malpractice because someone riding in the car splattered their brains upon the dash."
I slammed my fist on the table and a mechanic looked up from across the garage.
"Are you threatening me?"
"No, only trying to enlighten you to what is best for your business."
"I think it would be best for my business if you left."
"We'll see how your business fares when you are owning us millions for damages."
I hastily turned and left before he could respond, my brother following awkwardly behind me.
As we drove home I told him, "They're just like a cat that has chased a rat into a steel crafting plant. They've managed to dodge a few presses here and there but sooner or later Wham! the hammer comes down and all you're left with is cat paste."
"Cat paste?"
"Cat paste."
16:22
|
|
| |
|
|
|